Every Maison Perle creation is crafted with exceptional care and inspected to ensure it meets our highest standards of quality.We proudly provide a 12-month warranty against manufacturing defects in materials or workmanship from the date of purchase.Our warranty covers:

  • Manufacturing defects.
  • Faulty clasps, settings, or findings resulting from normal use.
  • Defects in craftsmanship.

Our warranty does not cover:

  • Normal wear and tear.
  • Accidental damage, misuse, or improper care.
  • Scratches, dents, or impact damage.
  • Damage caused by chemicals, perfumes, cosmetics, or water exposure.
  • Lost pearls, gemstones, or jewelry.

Should your jewelry require service outside the warranty period, we will gladly offer repair whenever possible at a reasonable cost.To request warranty service, simply contact our Customer Care team with your order number and photographs of the item. At Maison Perle, we stand behind every piece we create and are committed to ensuring your complete satisfaction.